Terms and Conditions

1. Introduction
These Terms and Conditions ("Terms") govern the relationship between Ulong General Education® ("we," "us," or "our") and all students, parents, guardians, and other users ("you" or "your") of our services, including but not limited to our courses, website, and online resources. By enrolling in our programs or using our services, you agree to be bound by these Terms.

2. Enrollment and Fees

• Enrollment in any course or program is subject to availability and acceptance by the institution.
• All tuition fees, registration fees, and any other applicable fees must be paid in full by the deadlines provided.
• Failure to pay fees on time may result in suspension or termination of enrollment.

3. Refund Policy

• Refunds may be granted under specific circumstances, as outlined in our Refund Policy.
• Requests for refunds must be made in writing and submitted to the administration within the stipulated time frame.

4. Code of Conduct

• Students are expected to adhere to the institution's Code of Conduct. Disruptive behavior, academic dishonesty, or any other violations may result in disciplinary action, including suspension or expulsion.
• Any form of harassment, discrimination, or misconduct will not be tolerated.

5. Academic Integrity

• All students are expected to uphold the principles of academic integrity. Plagiarism, cheating, or any form of dishonesty will be treated seriously and may lead to expulsion.
• Proper referencing and citation of all sources must be adhered to according to academic guidelines.

6. Intellectual Property

• All course materials, including but not limited to lectures, videos, assignments, and other educational resources, are the intellectual property of [Institution Name].
• Unauthorized copying, distribution, or reproduction of these materials is prohibited.

7. Privacy Policy

• The institution is committed to protecting your privacy. Personal information collected during the enrollment process or through the use of our services will be handled in accordance with our Privacy Policy.
• Your data will not be shared with third parties without your consent, except where required by law.

8. Liability

• The institution will not be held liable for any direct or indirect losses or damages arising from the use of our services, except where such liability is required by law.
• While we endeavor to provide accurate and up-to-date information, we make no guarantees regarding the completeness or accuracy of course content.

9. Changes to Terms

• We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.
• Continued use of our services after any such changes constitutes your acceptance of the new Terms.

10. Governing Law

• These Terms and Conditions shall be governed by and construed in accordance with the laws of New Zealand.
• Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in New Zealand.

11. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:

Ulong General Education®
Address: Epsom, Auckland 1051
Email: info@ulonglas.com
Phone: 02108069080

At Ulong General Education®, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Disclaimer outlines how we collect, use, and safeguard the data you provide to us through our website and related services.

1. Collection of Information
We may collect personal information, including but not limited to your name, email address, phone number, and educational details, when you enroll in our courses, subscribe to our newsletters, or otherwise interact with our website.

2. Use of Information
The information we collect is used solely for the purpose of providing and improving our services. This may include:

• Processing course enrollments and payments.
• Communicating with you about courses, schedules, or updates.
• Providing personalized support and responding to your inquiries.
• Sending relevant information regarding our services, events, and educational resources.

3. Data Security
Ulong General Education® takes the security of your personal information seriously. We employ reasonable technical and administrative measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website or delivering services, but they are bound by confidentiality agreements and are only permitted to use the information for the purposes specified by us.

5. Third-Party Links
Our website may contain links to external websites. Ulong General Education® is not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.

6. Cookies
We may use cookies and similar technologies to enhance your experience on our website, including remembering your preferences and tracking usage patterns. You can choose to disable cookies through your browser settings, though this may affect certain features of our website.

7. Your Rights
You have the right to access, update, or request the deletion of your personal information at any time. To do so, please contact us using the details provided below.

8. Changes to This Disclaimer
Ulong General Education® reserves the right to modify this Privacy Disclaimer at any time. Any changes will be posted on this page and will take effect immediately upon posting.

Contact Information
If you have any questions or concerns regarding our privacy practices or how your data is handled, please contact us at:

Ulong General Education®
Email: info@ulonglas.com
Phone: +64 (0)21 08069080